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We have developed a
module that provides a voicemail escalation system for FreePBX
and Trixbox CE. It is ideal for companies that need to provide
24 hour service, but don't have staff in the office 24/7.
Your on-call phone
will be called whenever a voicemail is left in a designated
extension. If the on-call person does not answer, the system
escalates the call to the next phone in a list. The process
repeats for up to 4 phone numbers. The common scenario is to put
the on-call person first, his/her backup second, then the
manager, and finally the CEO.
The list of numbers
and the time interval between calls is configurable via a web
page in FreePBX. More than one voicemail box can be configured
for escalation. The module also works with Trixbox CE (which is
based on FreePBX).
The module costs
$499.00 including support for 3 months.
Please contact Mark Willis at 210
880 5097, or by email at
mark@cartama.net. |
